EFFECTIVE 2026-08-21
Didn't find the Home Safety Scan worth $19? Email us within 30 days and you get all of it back. No reason required, no hoops.
The $19 Home Safety Scan comes with a 30-day, unconditional, full refund. You don't need a reason, and asking for one won't start a negotiation.
Email hello@verdapaw.com within 30 days of purchase with the email or receipt from your checkout so we can find the order. That's the whole process.
Purchases are handled by our third-party payment processor acting as merchant of record, so the refund is issued through the payment processor back to your original payment method. Once we approve it — same day in almost all cases — the money typically lands within 5–10 business days depending on your bank.
Any S3/S4 danger findings from your scan remain visible to you regardless — safety information is never clawed back. See the Terms of Service for the full deliverable list.